Privacy Policy

12 Jun, 2019>

Who we are

Our website address is: https://equinesarcoid.co.uk.
What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Completion of our online forms

We collect information about you when you complete any of our online forms or refer a case to us. The information we require from you will be indicated on the form as required. It helps us if you provide the other information we ask for but you are under no obligation to do so.

How we use personal information

We use your personal information for the following purposes:
– To deliver the information you request
– To enable you to easily contact us, refer a case
– To provide you with further information from us in the form of latest news case reports

We will not sell or disclose any personal information such as your e-mail address to third parties without your prior consent.

How long do we keep your data?

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years. Generally, however, such personal data held on the practice management system will not be accessed after this time but is likely to be retained.

Clinical records remain the property of the client and at any time a request may be made for a copy of the clinical records. Similarly, a copy of any recorded image e.g. x-rays or laboratory results can be made available to the client.

What are your rights?

You may have access to your personal data held at any time on request. If at any point you believe that the personal information we hold is incorrect, you can request to have it corrected or deleted. Under the GDPR rulings, we would inform our users within 72 hours if any breach of security occurs that might compromise your data.

Opting out

If you no longer wish to receive communications from Equine Medical Solutions Ltd you can opt out of receiving them. You can do this in a number of ways:
– Click unsubscribe from e-mails that you receive from us.
– Write to us at Equine Medical Solutions Ltd Office 1, STEP Building Kildean Business & Enterprise Hub 146 Drip Road Stirling FK8 1RW stating your full name and contact details.

Google Maps

We use Google Maps to give users the opportunity of visiting our business location. Google Maps only uses cookies to enable you to use the functionality of their map software. No personal information is stored on our website through the use of Google Maps.

External Links

Even though this website seeks to provide quality, safe and relevant external links, users ought to apply a policy of caution before following any external web links from this website. Such links are followed at the user’s own risk.
The website owners can neither guarantee nor verify the contents of any externally linked website despite their very best efforts. The website owners cannot be held liable for any damages or implications as a result of visiting any external links mentioned.
We encourage you to be cautious and to read the privacy statements of each and every website that collects your information.

This privacy statement only applies to information collected on this website.

Social media

Interactions made through external social media services that this website and the practice participate with are subject to the terms and conditions as well as the privacy policies held with each social media service.

Users are encouraged to use social media platforms sensibly and with due care and attention in respect of their own privacy and personal details. We will never ask for sensitive information through social media services and encourage users wishing to discuss sensitive details to get in contact through primary communication channels like phoning us or e-mail.

We reserve the right to publish client equine photos and reviews from our practice Facebook page on our latest news website Blog posts and other social media such as Google My Business. Should you wish any equine photos be removed from our website or social media pages, please contact our web developer in the first instance at info@vetwebsites.co.uk and the required image/s will be removed straight away.

To disallow any further images of your pet on any of our social media and practice website pages, please e-mail us at office@equinesarcoid.co.uk or write to us at Equine Medical Solutions Ltd Office 1, STEP Building Kildean Business & Enterprise Hub 146 Drip Road Stirling FK8 1RW to update your preference. We will never use client pet photos in any of our advertising features without prior client consent.

Individual control and transparency are our core principles. As a user of the EQUINE MEDICAL SOLUTIONS CANCER ADVISORY SERVICE portal, you have always been in control of what information is added to the patient’s record, who can view that information, and who can read, add, or update the patient’s record. All information is password protected and encrypted. We only hold information that is specifically and categorically required to perform our functions correctly and safely. Since we do need to contact individual practices on a day to day basis we hold the information regarding contacts until specifically requested to delete them or alter them.

We continually evaluate our practices on privacy policy. We believe we have taken all necessary steps to ensure the safety and confidentiality of the information we hold. The information we hold regarding patient owners is strictly limited to the name and phone number. Holding this is essential for the safety issues associated with our panel of medications. We will never share any information regarding any patient owner with any third party WHATSOEVER unless specifically requested to do so in writing by the person named.

We continue to monitor the evolving interpretation of the regulation to ensure your rights are protected.:

As always, please contact Clare on office@equinesarcoid.co.uk if you have questions about EMS and your data privacy.

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